Our Policies
North London CNC - Terms & Conditions
1. General
These terms and conditions, as outlined by North London CNC ("the Company"), govern any contract to which they form part. They prevail over any conditions of order or purchase by the Customer unless expressly accepted in writing by the Company for the specific contract. If subsequent contracts are formed with the same Customer without explicit reference to these conditions, it is deemed that these Conditions of Sale apply.
2. Quotations and Tenders
Acceptance of the Company's quotation requires written confirmation.
Stock availability at the date of delivery is applicable to goods supplied from stock.
Tenders submitted by the Company remain open for acceptance for 30 days from the date of the tender unless otherwise specified.
3. Prices
Contract prices are based on the works described during the consultation period.
Changes, alterations, amendments, or additions after work commencement may incur additional costs, subject to written agreement between the Company and the client.
Prices are based on costs at the date of order acceptance and may be adjusted if there is an increase in material, operational, or labor costs at the date of dispatch.
Value added tax and any other applicable taxes or duties are added to the goods' price.
4. Terms of Payment
Invoices are due for payment within 30 days of issuance.
The Company may suspend further deliveries in case of non-payment, exceeding credit limits, or failure to comply with payment terms.
Interest may be charged on overdue accounts at a rate of 3% per month.
5. Delivery and Completion Dates
Delivery or performance dates are approximate, and time is not of the essence unless otherwise stated.
Delays do not entitle the Customer to damages or order rejection.
The Company is not liable for delays arising from customer-supplied schedules after the contract date.
6. Force Majeure
The Company is not liable for performance interference due to unforeseen circumstances beyond its control.
7. Delayed Acceptance
The Company may arrange storage for undelivered goods if the Customer is unable to accept delivery. The Customer is liable for associated costs.
8. Cancellation
Cancellation of orders is accepted in writing, and the Customer is liable for incurred costs, loss of profits, and damages.
9. Non-Standard Orders
The Company reserves the right to cancel orders for goods or materials not normally supplied, subject to reimbursement of costs incurred.
10. Termination
The Company may terminate or suspend contracts in specific events, including non-compliance with payment terms or adverse financial reports.
11. Lien
The Company holds a general lien over all goods in case of non-payment, as described in clause 10.
12. Title to Goods
The risk in goods passes upon dispatch, but legal and equitable ownership remains with the Company until full payment is received.
13. Goods; Warranty; Limit of Responsibility
The Company warrants adherence to manufacturer guarantees and disclaims liability beyond the manufacturer's obligations. Customer must report defects within 30 days.
14. Hirework; Customers Materials; Warranty; Limit of Company’s Responsibility
The Company is not responsible for defects arising from hirework or customer-supplied materials. The Company will attempt corrections at the Customer's expense.
15. Advice Given to Customers
The Company is not liable for advice unless requested in writing, and any liability is limited to rectification or replacement.
16. Tolerances and Tests
The Company adheres to communicated requirements but allows reasonable variances. Testing services are extra unless agreed otherwise.
17. Quantities Delivered
The Company may deliver quantities within 10% of the order, and discrepancies within this range do not entitle order rejection.
18. Customer Specifications
The Company assumes completeness and accuracy of customer-supplied information. No responsibility is assumed for goods manufactured according to customer designs.
19. Indemnity
The Customer indemnifies the Company against costs related to designs, defective materials, or improper incorporation, assembly, use, processing, storage, or handling.
20. Patents, Etc.
The Customer indemnifies the Company against infringement resulting from compliance with the Customer's instructions.
21. Loss or Damage During Transit
The Company is not responsible for damage, shortage, or loss in transit. Claims should be made on the carrier.
22. Packing
Packing materials are charged extra unless stated returnable.
23. Sub-Contracting
The Company reserves the right to sub-contract all or part of the contract.
24. Applicable Law
The contract is governed by English law, and the Customer submits to the non-exclusive jurisdiction of English Courts.